Privacy Policy Of Hello App
Privacy Policy
Please read this privacy policy carefully. This policy contain important information about privacy of your data with respect to using Hello application & services connected with it.
We (“Hello” OR AppBull) are
deeply concerned about your privacy and we take this concern very seriously.
This Privacy Policy (“Privacy Policy”) sets out how we collect, process,
use and may disclose your data when you use our mobile application called ‘Hello
(“App”). The App is referred to as the “Platform”.
References to “we”, “our” or “us” or the “Company” shall mean
the Platform and/or AppBull. Any references to “you”, “your” or “user” shall
mean any person or entity using our Platform. We will not use or share your
information with anyone except as described in this Privacy Policy.
This Privacy Policy is a
part of and is to be read with the Hello
App terms of services. By using this Platform, you agree to the terms and
conditions of this Privacy Policy. You also consent to our use and disclosure
of your Personal Information (as defined below) in the manner described in this
Privacy Policy. The capitalized words used in this Privacy Policy but not
defined herein, shall have the meaning given to such words in the Terms. If you
do not agree with the terms and conditions of this Privacy Policy, please do
not use this Platform.
When you use these
services, you’ll share some information with us. So we want to be upfront about
the information we collect, how we use it, whom we share it with, and the
controls we give you to access, update, and delete your information.
That’s why we’ve written this Privacy Policy. And it’s why we’ve
tried to write it in a way that’s blissfully free of the legalese that often
clouds these documents. Of course, if you still have questions about anything
in our Privacy Policy, just email us.
Information We Collect
There are three basic
categories of information we collect:
·
Information we get when you use
our services.
Here’s a little more detail
on each of these categories.
Information You Provide
When you interact with our
services, we collect information that you provide to us. For example, most of
our services require you to set up a Hello App account, so we need to collect a
few important details about you, such as your name, email address. We may also
ask you to provide us with some additional information that will be publicly
visible on our services, such as a profile picture.
When you contact customer
support or communicate with us in any other way, we’ll collect whatever
information you volunteer or that we need to resolve your question.
Information We Get When You
Use Our Services
When you use our services,
we collect information about which of those services you’ve used and how you’ve
used them. We might know, for instance, that you watched a particular Story,
saw a specific ad for a certain period of time. Here’s a fuller explanation of
the types of information we collect when you use our services:
·
Usage Information. We
collect information about your activity through our services. For example, we
may collect information about:
o how you
interact with our services, such as which filters you view, which Stories you
watch on Discover, whether you’re using Spectacles, or which search queries you
submit.
·
Content Information. We
collect content you create on our services, such as custom stickers, and
information about the content you create or provide, such as if the recipient
has viewed the content and the metadata that is provided with the content.
·
Camera and Photos. Many of
our services require us to collect images and other information from your
device’s camera and photos. For example, you won’t be able to upload photos
from your camera roll unless we can access your camera or photos.
How We Use Information
What do we do with the information we collect? The answer is:
Provide you with an amazing set of products and services that we relentlessly
improve. Here are the ways we do that:
·
develop, operate, improve,
deliver, maintain, and protect our products and services.
·
send you communications,
including by email. For example, we may use email to respond to support
inquiries or to share information about our products, services, and promotional
offers that we think may interest you.
·
enhance the safety and
security of our products and services.
·
verify your identity and
prevent fraud or other unauthorized or illegal activity.
enforce our Terms of
Service and other usage policies and comply with legal requirements.
How We
Share Information
We may share information about
you in the following ways:
·
With other Hello Users. We
may share the following information with other Hello Users:
o information
about you, such as your username, name, and Profile Picture.
o any
additional information you have directed us to share. For example, Hello App
will share your information when you connect your Hello App account to a
third-party app, and if you share information or content from Hello App to the
third-party app.
o content
you post or send. How widely your content is shared depends on your personal
settings and the type of service you are using. For example, a Hello App may be
sent to just a single friend you select, but your My Story content may be seen
by any Hello User whom you allow to see your My Content.
·
With all Hello Users and the
general public. We may share the following information
with all Hello and the general public:
o public
information like your name, username and profile pictures.
o Content
submissions that are set to be viewable by Everyone and any content that you
submit to an inherently public service, like Our Story and other crowd-sourced
services. This content may be viewed and shared by the public at large both on
and off our services, including through search results, on websites, in apps,
and in online and offline broadcasts.
o We may
share information about you, such as device and usage information, to help us
and others prevent fraud.
o We may
share information about you for legal, safety, and security reasons. We may
share information about you if we reasonably believe that disclosing the
information is needed to:
o comply
with any valid legal process, governmental request, or applicable law, rule, or
regulation.
o investigate,
remedy, or enforce potential Terms of Service violations.
o protect
the rights, property, or safety of us, our users, or others.
o detect
and resolve any fraud or security concerns.
How Long We Keep Your
Information
We store other information
for longer periods of time. For example:
·
We store your basic account
information—like your name, and email address—and list of friends until you ask
us to delete them.
Control Over Your
Information
We want you to be in
control of your information, so we provide you with the following tools.
·
Access, Correction, and
Portability. You can access and edit
most of your basic account information right in our apps.
·
Deletion. While we
hope you’ll remain a lifelong Hello User, if for some reason you ever want to
delete your account, You can. You can also delete some information in the app,
like photos you’ve saved to Memories, Our Story submissions, and search
history.
·
Communicating with other Hello
Users. It’s important to us that you stay in control over whom you
communicate with. That’s why we’ve built a number of tools in Settings that let
you indicate, among other things, who you want to see your Stories, whether
you’d like to receive contants from just your friends or all Hello users, and
whether you’d like to block another Hello users from contacting you again.
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